Common Features of an
E-Mail Program

•When you forward a message to another recipient, a copy of the original message is sent to the new recipient you specify without the original sender’s knowledge.
•When you reply to a message that you received, the e-mail program creates a new message and automatically addresses it to the original sender. It is a quick way of sending a response to someone who sent a message to you.
•In most e-mail programs, deleting a message is a two-step process to prevent you from accidentally deleting important messages.